Privacy Policy

1 Information We Collect

Information you provide directly:

• • Name, email address, and contact information when you create an account or contact us
• • Home search preferences, budget ranges, and location information you enter into the Service
• • Communications you send to us

Information collected automatically:

• • Usage data, including pages visited, features used, and time spent on the Service
• • Device information, including browser type, operating system, and IP address
• • Cookies and similar tracking technologies (see Section 5)

Information from third parties:

• • If you connect a social media account (Facebook, Instagram, LinkedIn, etc.), we may receive profile information as permitted by that platform's privacy settings
• • Information from real estate data providers to enhance property listings and market data

2 How We Use Your Information

We use the information we collect to:

• • Provide, operate, and improve the Service
• • Match you with buyer's brokers and real estate service providers relevant to your search
• • Send you updates, educational content, and notifications related to your home search
• • Respond to your inquiries and provide customer support
• • Analyze usage patterns to improve our product
• • Comply with legal obligations

We do not sell your personal information to third parties.

3 How We Share Your Information

We may share your information with:

• • Service providers: Third-party vendors who assist us in operating the Service (hosting, analytics, email delivery), bound by confidentiality agreements
• • Real estate professionals: Buyer's brokers and other service providers you choose to connect with through ARRO, with your consent
• • Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to you
• • Legal requirements: When required by law, court order, or to protect the rights and safety of ARRO, our users, or the public

4 Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at privacy@arrohome.app.

5 Cookies and Tracking

We use cookies and similar technologies to:

• • Keep you logged in to your account
• • Understand how you use the Service
• • Improve your experience

You can control cookie settings through your browser. Note that disabling cookies may affect the functionality of the Service.

We use the following third-party analytics and tracking services:

• • Google Analytics (GA4)
• • Meta Pixel (Facebook/Instagram)
• • LinkedIn Insight Tag
• • TikTok Pixel
• • Pinterest Tag

Each of these services has its own privacy policy governing how they use data collected through their tools.

6 Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• • Access: Request a copy of the personal data we hold about you
• • Correction: Request correction of inaccurate data
• • Deletion: Request deletion of your personal data
• • Opt-out: Opt out of marketing communications at any time
• • Data portability: Request your data in a portable format

California residents (CCPA): You have the right to know what personal information is collected, to request deletion, and to opt out of the sale of personal information. We do not sell personal information.

EU/UK residents (GDPR): You have the right to access, rectify, erase, restrict processing, and object to processing of your personal data. You also have the right to lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at privacy@arrohome.app.

7 Data Deletion

To request deletion of your data, you may:

• • Email us at privacy@arrohome.app with the subject line "Data Deletion Request"
• • We will process your request within 30 days

8 Security

We implement industry-standard security measures to protect your information, including encryption in transit (HTTPS) and access controls. However, no method of transmission over the internet is 100% secure.

9 Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us at privacy@arrohome.app.

10 Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12 Contact Us

If you have questions about this Privacy Policy, please contact us: